How is the quality of the watch?

We have replica watches from Asia and Switzerland. The quality is at the leading level in the industry.

Does the watch come with the original packaging and certificate?

In order to avoid high transportation and product costs, the watch is delivered without a branded box. If you want to add a box to the order, you can do it on the product page.

Is the watch waterproof?

All our Asian watches are waterproof, but not waterproof. We do not recommend taking it to the shower or swimming pool. The immersion guarantee of the watch is cancelled.
If you need waterproof equipment, you can contact our customer service team to add additional waterproof equipment to your watch for only $30. And the waterproof depth can reach 10 meters.

Can you accept personalization?

Yes, if you have special requirements, please contact our customer service. We will do our best to make you satisfied.

What should I do if my wrist is too thick or too thin?

If your wrist is larger or smaller and you need an additional link, you can contact our customer service team to add another strap to your order, or you can find it on the accessories page of our website.

What is the material of the watch glass?

The watch glass is tempered glass. If you need scratch-resistant sapphire crystal, please contact our customer service.

Personally identifiable information

We may collect users’ personally identifiable information in a variety of ways, including but not limited to when users visit our website, register on the website, place an order, subscribe to the newsletter, respond to surveys, fill in forms, and provide information with us on the website Content related to other activities, services, functions, or resources. Users may be required to provide their name, email address, mailing address, and phone number as appropriate. However, users can visit our website anonymously. We will collect personally identifiable information from users only when users voluntarily submit such information to us. Users can always refuse to provide personally identifiable information, unless this may prevent them from participating in certain website-related activities.

Non-personally identifiable information

Whenever a user interacts with our website, we may collect non-personally identifiable information about the user. Non-personally identifiable information may include browser name, computer type, and technical information about how users connect to our website, such as the operating system and Internet service provider used, and other similar information.

How we use the collected information?

Samewatches.com may collect and use users’ personal information for the following purposes:
• – Improve customer service
The information you provide helps us more effectively respond to your customer service requests and support needs.
• – Personalized user experience
We may use aggregate information to understand how our users as a group use the services and resources provided on our website.
• – Improve our website
We may use the feedback you provide to improve our products and services.
• – Process payment
We may use the information provided by users about themselves when placing an order, only to provide services for that order. We will not share this information with external parties except for the scope necessary to provide services.
• – Send emails regularly
We may use email addresses to send user information and updates related to their orders. It can also be used to respond to their inquiries, questions, and/or other requests.

How do we protect your information?

We adopt appropriate data collection, storage and processing practices and security measures to prevent your personal information, user name, password, transaction information and data stored on our website from unauthorized access, modification, disclosure or destruction .
The exchange of sensitive and private data between this website and its users is carried out through SSL secure communication channels, and is encrypted and protected by digital signatures. Our website also complies with PCI vulnerability standards in order to create the safest possible environment for users.

Share your personal information

We will not sell, trade, or rent users’ personally identifiable information to others. For the aforementioned purposes, we may share general aggregate demographic information that is not related to any personally identifiable information of visitors and users with our business partners, trusted affiliates, and advertisers.

Changes to this privacy policy

Samewatches.com reserves the right to update this privacy policy at any time. When we do, we will post a notice on the homepage of our website, revise the update date at the bottom of this page and send you an email. We encourage users to check this page frequently for any changes to keep abreast of how we can help protect the personal information we collect. You acknowledge and agree that it is your responsibility to periodically review this privacy policy and understand the changes.

You accept these terms

By using this website, you signify your acceptance of this policy. If you do not agree with this policy, please do not use our website. Your continued use of this website after posting changes to this policy will be deemed to be your acceptance of these changes.

    Ask a Question

    If you want to ask about other contents of the watch, you can write your question in the space below, our customer service staff will give you a reasonable explanation in the shortest time, thank you!